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Technical Support

Expert technical support from the LC Automation team

At LC Automation we pride ourselves on our technical support expertise. We can offer you telephone technical assistance before, during and after your purchase to ensure you buy the right kit and install it as quickly and easily as possible. 

Whether you are buying a single component or installing a complete control system, our Technical Support Engineers can give you all the help and support you need.

In our latest Customer Survey, 46% of customers rated our Technical Support as better, or much better than our competitors (this doesn't include people who say we're the same as everyone else).

We have also compiled a number of application guides, Frequently Asked Questions (FAQs) and some other useful information which could also help to answer your questions. Alternatively, call Khuram, Jomo or Dave in our Technical Support Team to discuss your specific application.

Here is a quote from a customer about our technical team;

Hi Jomo,

Thank you for your quick response and assistance last week. Over the weekend I implemented this successfully and pleased to say it is working exactly how we wanted it to. I couldn't find any reference to 'pmon' bit (Un\60003.b11) in the documentation I had so presumed it was not applicable in my setup.

Again many thanks for an excellent service, Simon.

 

LC Automation Technical Support Team

Khuram Javed - Technical Support Engineer
Jomo Pereira - Technical Support Engineer
Danny Evans BSc MIET - Technical Support Engineer

David Bates CMSE - Project Application Engineer (Safety Specialist)
Certified Machinery Safety Expert (TÜV Nord)

For more information or to discuss your application give our Technical Support Team a call on 01254 685900.

Technical Support Team at LC Automation

 

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