TOSI Delivers Results for Lancashire Based Special Purpose Machine Builder
With a well earned reputation as the Burn-off Oven Specialists, Longworth Industrial Ovens offer on-site support to their customers. That's easy when their customer is nearby, but when they had to send an engineer to the USA to connect a cable, they knew that something had to change.
As a successful manufacturer of industrial ovens, Longworth’s customers cover all four corners of the globe. And when it comes to providing customer support, that has caused a headache in the past - but now they install Tosibox.
Find out more about Longworth Industrial Ovens 
Secure Remote Access Solutions
Troubleshooting problems using TOSI can make a huge difference. Even physical issues that can’t be solved remotely can usually be fixed by a local engineer, if you can tell them what is causing the problem in the first place.
But TOSI wasn’t Longworth’s first try at Remote Access, as Director, Carl Rutherford explains; ‘We used another brand, but they had a subscription charge which really added up for our company, as we use a lot of this kit’.
Reassuring Customers That We Have Got Their Back!
Carl goes on; ‘LC Automation suggested TOSI, and we haven’t looked back. It’s so easy to use, and reassures our customers that we have got their back’.
In this video we sat down with Carl Rutherford, Director at Longworth Industrial Ovens to talk about the benefits remote access has had on his business. They use TOSI in their machines and swear by it for seamless, secure remote access.
Why Did Longworth Industrial Ovens Choose TOSI?
- Secure, reliable remote access
- Easy to setup and configure
- Troubleshoot and re-program equipment anywhere in the world
- Data logging for Quality Control & Environmental purposes
- No ongoing subscription charges - just buy the hardware
Looking for more information? We can help with that...
If you want to know more about TOSI Secure Remote Connectivity solutions, or have any questions, don't hesitate to get in touch with our Technical Support Engineers on 01254 685900. Or, you can fill in the form below and we'll get right back to you.
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