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A Coronavirus Update from LC Automation

I don’t want to take up too much of your time, but it’s important to let you know what LC Automation is doing to support our customers through the Coronavirus Pandemic.

Understandably, people are very concerned about the spread of Coronavirus which is causing a huge amount of confusion and uncertainty. At LC Automation, we continue to monitor the situation and are keeping up to date with the latest government advice. We are taking it day by day but have robust contingency plans in place to help reduce the impact to our customers as much as possible.

Don’t feel isolated – We are here when you need us

We know you have customers to support and promises to keep, so we are here to support you every step of the way. That starts by staying healthy and reducing the spread of Coronavirus by following the correct guidelines and encouraging staff with any symptoms to self-isolate. Support staff are able to work from home with secure remote network access and VOiP phones to make that as seamless as possible.

Working with Our Suppliers

We have plenty of stock and our key suppliers are not currently experiencing major supply issues. The products you need are still available, and we have a great team who continue to despatch your orders. Delays may occur at some point in the future, but currently it is business as usual. We will keep you updated if and when things change.

Working with You

Our team of Field Sales Engineers continue to provide local support to our customers and are a great point of contact if you have any questions. Although face to face meetings aren’t appropriate, they can still keep in touch by telephone, e-mail and online.

Our Technical Support Engineers can work from home and still provide all the help and support you need. To get in touch, just call the usual number; 01254 685900 and choose the Technical Support option.

Of course, our website is available 24/7 if you want to check stock and current prices, place orders, create a quote or track your deliveries. Just register online at or talk to our Sales Department if you need any help.

Pulling Together

We have put together a vigorous response to dealing with the current situation, but we will continue to review and adapt to whatever challenges come along. I would like to finish by saying how proud I am of the whole LC Automation team who are pulling together to deliver a first-class response in very trying circumstances. It is great to see.

Stay safe and take care of yourself.

Malcolm Chadwick, Managing Director.


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