LC Automation
Call LC Automation on 01254 685900 +44 (0)1254 685900 E-mail LC Automation sales@lca.co.uk sales@lca.co.uk
Home > About_Us > Covid-19 Response

It is Far from Business As Usual, But We're Still Open and Upping Our Game!

Everyone will agree that these are dark times and we are a long way from business as usual (in fact, it's hard to remember what normal actually is). But manufacturers still need to produce food and medicines, utility companies need to supply fresh water and others are trying to keep their business open for as long as possible.

We get that, so as an essential part of that supply chain, LC Automation isn't relying on business as usual. We are upping our game and making sure that everything is in place to keep our customers working.

Don't Feel Isolated - We Are Here When You Need Us

Following the latest government guidelines, all non-essential staff are now working from home and those that remain are following strict social distancing measures. But, whether our team are home or office based, you can still get in touch in the usual way. To make it as easy as possible for you, everything stays the same. The same people, on the same phone numbers, with the same e-mail addresses. We are here for you.

Working with Our Suppliers to Keep You Working

We have plenty of stock and our key suppliers are not currently experiencing major supply issues. The spares and products you need to keep production running are still available, and we have a great team who continue to despatch your orders straight away. Delays may occur at some point in the future, but we will keep you updated if and when things change.

Working with You

Our team of Field Sales Engineers continue to provide local support to our customers and are a great point of contact if you have any questions. Although face to face meetings aren’t appropriate, they can still keep in touch by telephone, e-mail and online.

Our Technical Support Engineers can provide all the help and support you need from their homes. To get in touch, just call the usual number; 01254 685900 and choose the Technical Support option.

Of course, our website is available 24/7 if you want to check stock and current prices, place orders, create a quote or track your deliveries. Register today or talk to our Sales Department if you need any help.

Pulling Together

We have put together a vigorous response to dealing with the current situation, but we continue to review and will adapt to whatever challenges come along. I would like to finish by saying how proud I am of the whole LC Automation team who are pulling together to deliver a first-class response in very trying circumstances. It is great to see.

Stay safe and take care of yourself,

Malcolm Chadwick
Managing Director

LC Automation Ltd